|
I DRIVE SAFELY is the sole owner of the information collected
on its web site. I DRIVE SAFELY collects personally identifiable
information from our customers and potential affiliates at several
different points on our website. We will deny requests for marketing,
scholastic, demographic, or other information requests from entities
that could derive commercial or social benefits from such data.
We will not use or sell this information to promote products or
services unrelated to this traffic safety course or in ways different
from what is disclosed in this statement.
Third Parties
I DRIVE SAFELY does not provide or sell personal or demographic
information about our customers to any outside third party for their
own use. For example, service providers like postal services or
credit card processors are not permitted to use your personal information
for their own use. Information provided by our customers, or personal
information obtained from public databases for validation purposes,
is used exclusively for the purpose of the desired service. For
testimonials we obtain consent via offline affidavit.
We use a third party vendor for facilitation of our "Live Chat"
process, but no information about the user is shared, and the
transcripts are stored only for internal Quality Assurance purposes.
Though we make every effort to preserve user privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with an appropriate law enforcement investigation, current judicial
proceeding, a court order or legal process served on our website,
or as required by law.
Registration
In order to use this website, customers must first complete the
registration form. During registration customers are required to
provide personal information (such as name, address, driver's license
number, email, and phone number). This information is used to communicate
with the customers regarding the services on our site for which they
have expressed interest. It is also required for the customers to provide
demographic information and unique identifiers in order for us to authenticate
the customers taking our course and prevent fraudulent use. Personal information
is stored indefinitely on a secure database. Following any state required record
retention period of time, typically five years, a customer may request that
their personal information be purged from the database.
Payment
We request information from the customer though our electronic payment
submission form. Here a customer must provide contact information
(like name and billing address) and financial information (like
credit card number, expiration date). This information is used for
billing purposes and to fill customer orders. If we have trouble
processing an order, this contact information is used to get in
touch with the customer.
Log Files
We use IP addresses to analyze trends, administer the site, track
customer's movement, and gather broad demographic information for
our exclusive use. IP addresses are not linked to personally identifiable
information. Occasionally we may need to disclose aggregate statistics
from our logs, that do not contain personally identifiable information,
when dealing with service providers, affiliates or business partners.
Cookies
A cookie is a piece of data stored on the user's hard drive containing
information about the user. For instance, by setting a cookie on
our site, the user would not have to log in his or her driver's license,
thereby saving time while on our site. If a user rejects the cookie,
they may still use our site. This will not limit the user from any
portion of the site. For this purpose our persistent cookies are
tied to personal information, but do not contain or expose your
personal information to others.
We accumulate and report anonymous, aggregate, statistical information
on our Web site usage to a third party vendor for Web site usage
analysis, but this does not contain any personally identifiable
information about you.
Security
This website takes every precaution to protect our customer's information.
When customers submit sensitive information via the website, the
information is secured both online and off-line.
When our registration/order form asks customers to enter sensitive
information (such as credit card number and/or social security number),
that information is encrypted and is secured using industry leading
encryption software. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to unlocked,
or open, when you are browsing a non-secure page
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect customer information
offline. All of our customer's information, encompassing more than
the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Our employees
must use password-protected screen savers when they leave their
desk. When they return, they must re-enter their password to re-gain
access to your information. Furthermore, ALL employees are kept
up-to-date on our security and privacy practices. Every quarter,
as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what
they can do to ensure our customer's information is protected. Finally,
the servers that we store personally identifiable information on
are kept in a secure environment.
Special Notifications
I DRIVE SAFELY courses are designed to generate email notifications
at certain intervals throughout the course. These emails are exclusively
related to the products and services offered through www.idrivesafely.com,
and may be in conjunction with services subscribed to by the customer.
Correcting/Updating Personal Information
If a customer's personally identifiable information changes (such
as your zip code), we provide a way to correct or update that customer's
personal data provided to us. This can be done on the "My Account" page within the course, or by emailing
or calling Customer Support at 1-800-723-1955.
Preview/No Commitment
Our customers are given the opportunity to "demo" our site prior
to payment.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If, however, we are going to use users' personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email or by posting a notice
on our website for 30 days.
"Privacy Policy effective July 7, 2004"
|
|
